Based on 109 verified community ratings
Deliveroo focuses on restaurant quality and faster delivery, particularly in European and Australian cities, but its smaller rider network can leave suburban areas underserved.
Deliveroo is a food delivery service focused on restaurant-quality meals. It operates in Europe, Australia, and parts of Asia, using a network of riders on bicycles and scooters.
Delivery fees vary by distance and restaurant. Service fees and small-order fees may apply. Deliveroo Plus offers free delivery on eligible orders for a monthly subscription.
Best for city dwellers who want restaurant meals delivered quickly. Coverage outside urban centres is limited, and rural users may not be served at all.
Deliveroo excels in city centres with a strong restaurant network. Check whether your area is well covered before relying on it for regular orders.
The riders in my city are professional and food usually arrives hot. Deliveroo Editions kitchens offer brands I cannot get otherwise.
Coverage is limited outside the city centre. Friends who live twenty minutes away often see no restaurants available at all.
Plus subscription removes delivery fees on many orders. If you order weekly, the maths works out quickly.
Customer service is slow when an order is wrong. The app is slick, but the support experience does not match the premium positioning.